DCI TECH USA
Managed IT support
For organizations that want regular help with users, devices, accounts, and selected business systems. Your plan defines the support responsibilities and coverage.
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DCI TECH USA · IT SUPPORT COMPANY · DC, MD & VAIT support
IT support
for businesses
in the DMV.
We handle networks & Wi-Fi, help desk support, cybersecurity, Microsoft 365, security cameras, door access and Starlink.
Your local IT support company in Washington DC, Maryland and Northern Virginia. We fix computer, network, Wi-Fi and email problems, take care of your team’s IT every month, and install cameras, door access and Wi-Fi.
Trusted technology partners
IT SERVICES & TECHNOLOGY PROJECTSWhat do you need
What do you need
help with?
Choose the service closest to your need. Each page explains the work, project considerations, and information to send us.
01
Managed IT support
Ongoing help for your organization’s users, computers, accounts, and selected business systems. Choose the responsibilities covered by your support plan.
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Networks and UniFi
New network installations, Wi-Fi improvements, configuration, and equipment upgrades for offices, properties, and schools.
Explore networks and UniFi03
Cloud and collaboration
Setup, migration, and administration for Google Workspace. Discuss Microsoft 365 needs as part of your technical request.
Explore cloud and collaboration04
Camera systems
Camera installation and upgrades, including agreed coverage, recording, storage, cabling, and authorized viewing access.
Explore camera systems05
Electronic door access
Readers, controllers, compatible door hardware, permissions, and administrator setup for the entrances in your project.
Explore electronic door access06
Server diagnostics
Investigation of server problems and planning for authorized repair, upgrade, or migration work.
Explore server diagnosticsSERVICES FOR YOUR ORGANIZATIONYour business.
Your business.
Your property.
Your school.
Technology needs change with the people using it, the space it serves, and the team responsible for it.
Small & midsize businesses
Managed IT for teams of 5 to 100: help desk, security, Microsoft 365, networks, and new projects with one partner.
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Condominium communities
IT support for management offices, shared-area Wi-Fi, networks, cameras, and electronic door access.
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Business & enterprise
Defined infrastructure projects, site upgrades, and additional capacity for internal IT teams.
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Schools & education
Help with staff and classroom computers, campus Wi-Fi, accounts, collaboration tools, and building technology.
Explore schools & education ↗
GOVERNMENT & PRIME CONTRACTORSHave a defined
Have a defined
IT work package?
Share your technical requirements, sites, supplier requirements, and acceptance criteria so we can review the opportunity.
Explore government IT project inquiries ↗UBIQUITI UNIFIA new network.
A new network.
An existing system
that needs attention.
Plan access points, switches, gateways, and the connections your site needs. Discuss a new installation, an upgrade, or help with coverage and configuration.
- Access points
- Switches
- Gateways
- Coverage & configuration
CLIENT EXPERIENCEOrganizations
Organizations
we work with.
Nonprofits, contractors, technology firms, local businesses, and condominium communities.
- Latin American Youth CenterNonprofit · Youth services · Washington, DC and Maryland
- Humphries and CompanyConstruction · General contractor · Smyrna, Georgia
- Pinco ConstructionConstruction · Utilities and fiber · Northern Virginia
- ImprovingTechnology services · Offices in North America and beyond
- DB Genesis Hardwood FloorsHome services · Hardwood flooring · Kensington, Maryland
- Parkside Plaza CondominiumCondominium community · Silver Spring, Maryland
LOCATIONS & GROWTHLocal foundations.
Local foundations.
A broader direction.
Two established operations and a defined expansion plan. Confirm site coverage and delivery requirements with the relevant team.
United States
DCI TECH USA supports the DMV. Pennsylvania, New York, New Jersey, Georgia, and Texas are target markets for 2027.
View U.S. coverage & plans ↗Guatemala
DCI TECH GUATEMALA provides local technology, IT support, and connectivity services through its Guatemala operation.
Visit DCI TECH GUATEMALA ↗Latin America
& the Caribbean
El Salvador and additional regional markets are expansion priorities. Discuss a project, partnership, or market opportunity.
Read individual market visions ↗INDIVIDUAL MARKET VISIONSRead the direction.
Explore growth & partnership pages ↗
Read the direction.
Discuss what comes next.
Explore growth & partnership pages ↗Separate pages explain our proposed U.S., Latin American, and Caribbean growth priorities, the delivery foundations we would build, and the relationships that could support them.
GETTING STARTED
What happens next?
A useful first conversation starts with the location, systems, and help your organization needs.
Tell us what you need
Share your site, users, current equipment, and the issue or upgrade. Let us know about access requirements and any important dates.
Review the options
Discuss a support plan or project proposal with the tasks, equipment, licenses, fees, responsibilities, and work windows included.
Complete the work
Carry out the agreed tasks, check the functions in scope, and hand over administrator access, useful records, and remaining actions.
YOUR QUESTIONS, ANSWEREDBefore you
Before you
get started.
Have a different question?
Call (240) 503-1611 or send us a message. We reply by email or phone.
What does DCI TECH USA do?
We provide IT support and technology projects for organizations in the DMV, including networks, Wi-Fi, cloud platforms, computers, servers, cameras, and electronic door access.
What does an IT support company do?
An IT support company keeps your computers, email, Wi-Fi, network and security working. We answer your team’s requests, fix problems remotely or on site, set up new computers and accounts, and plan upgrades before something fails.
Can we hire you for one project without a monthly plan?
Yes. Installations, upgrades, migrations, and diagnostic reviews can be quoted as individual projects. Ongoing IT support is a separate option.
What if we already have an IT employee or department?
Co-managed IT can add project help and selected support alongside your team. We define who owns requests, approvals, access, and each system.
Do you provide IT support near me?
If your business is in Washington DC, Maryland or Northern Virginia, yes. We support teams remotely and visit sites across the area. Send us your address or ZIP code and we will confirm.
Where do you currently work?
Our current local service area is Washington DC, Maryland, and Northern Virginia. Tell us the site address or ZIP code so we can confirm delivery requirements.
How do we find the right service and price?
Tell us your organization, location, systems, and the help you need. Monthly IT plans and one-time projects are different options; the proposal identifies the work, equipment, licenses, and fees included.
LET’S DISCUSS YOUR NEXT STEPTell us what
Tell us what
you need.
Tell us your organization, site location, and the issue or project you need help with. We will discuss the appropriate next step.
Tell us what you need ↗