DCI TECH USAManaged IT support
For organizations that want regular help with users, devices, accounts, and selected business systems. Your plan defines the support responsibilities and coverage.
Explore managed IT support ↗Managed IT servicesDaily IT support.
Daily IT support.
A plan for
your organization.
Managed IT services for DMV businesses. Choose recurring support for users, devices, cloud platforms, networks, and selected security tasks, with responsibilities defined in your agreement.
CHOOSE YOUR WAY TO WORK WITH USOngoing support.
Individual projects.
Co-managed capacity.
Individual projects.
Co-managed capacity.
MANAGED IT SERVICE OPTIONSSupport the people.
Support the people.
Manage the systems.
The selected plan identifies users, devices, applications, support hours, monitoring, on-site arrangements, and security tasks.
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IT management
IT management for growing DMV organizations. Bring users, devices, vendors, security tasks, and future upgrades into one defined plan.
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Business help desk
Help desk support for business users in Washington DC, Maryland, and Northern Virginia. Discuss computer, account, email, application, and connectivity issues with a clear support process.
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Managed cloud services
Cloud administration, migration planning, and support for DMV organizations. Get help with accounts, permissions, Microsoft 365, Google Workspace, and the cloud systems your team uses.
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Network administration
Network administration for offices, condominium communities, and schools in the DMV. Review your internet connection, Wi-Fi, switches, gateways, and the devices relying on them.
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Cybersecurity services
Cybersecurity reviews and defined security services for DMV businesses. Discuss account access, endpoints, email, networks, backups, and response responsibilities.
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IT asset management
IT asset management for DMV organizations. Build a useful record of business devices, assigned users, software, warranties, and upcoming replacement needs.
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Microsoft 365 services
Microsoft 365 setup, administration, and user support for DMV organizations. Get help with accounts, email, collaboration, access settings, and the work included in your chosen plan.
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Google Workspace
Google Workspace setup, migration, and administration for your organization. Get help with your business domain, user accounts, email, files, and a planned transition from another platform.
Explore Google workspace09
Co-managed IT
Add technical help alongside your existing IT staff. DCI TECH USA can take on agreed projects and administration tasks while your organization keeps clear ownership of its systems.
Explore co-managed ITMONTHLY SUPPORT OR A PROJECTChoose the
Choose the
right engagement.
A monthly plan covers defined ongoing tasks. New installations, migrations, and upgrades follow the included scope or a separate project proposal.
Compare published plans
Review Core, Pulse, and Apex, then discuss your actual systems and required work.
Explore managed IT pricing ↗GETTING STARTED
What happens next?
A useful first conversation starts with the location, systems, and help your organization needs.
Tell us what you need
Share your site, users, current equipment, and the issue or upgrade. Let us know about access requirements and any important dates.
Review the options
Discuss a support plan or project proposal with the tasks, equipment, licenses, fees, responsibilities, and work windows included.
Complete the work
Carry out the agreed tasks, check the functions in scope, and hand over administrator access, useful records, and remaining actions.
YOUR QUESTIONS, ANSWEREDBefore you
Before you
get started.
Have a different question?
Call (240) 503-1611 or send us a message. We reply by email or phone.
What is included in managed IT?
Your selected agreement identifies covered users, devices, applications, support hours, maintenance, security tasks, on-site arrangements, and responsibilities.
Can we hire DCI TECH USA for one project?
Yes. A defined installation, migration, upgrade, or diagnostic review can be discussed separately from monthly support.
Can you work with an internal IT team?
Yes. A co-managed scope identifies the tasks your team owns and the additional support or project work DCI TECH USA provides.
How are monthly fees calculated?
Published plans use per-user pricing, tier ranges, and minimum monthly fees. Confirm the actual user count, supported systems, and terms in your proposal.
Where is on-site support available?
Current local coverage is Washington DC, Maryland, and Northern Virginia. Share the address and work needed to confirm the delivery arrangement.
LET’S DISCUSS YOUR NEXT STEPTell us what
Tell us what
you need.
Tell us your organization, site address, current systems, and the help you need. We will discuss the appropriate next step.
Contact DCI TECH USA ↗