DCI TECH USA01
Help desk for your team
Remote help with computers, accounts, email, printers, and everyday problems, through a clear support process.
Small & midsize businessesSmall & midsize
Small & midsize
business IT.
Handled for you.
Managed IT for small and midsize businesses in Washington DC, Maryland, and Northern Virginia. Your team gets one partner for daily support, security, Microsoft 365 or Google Workspace, networks, and new projects.
THE SERVICE EXPLAINEDWhat this
What this
service covers.
Small and midsize businesses need IT that works without a full IT department. We support your users and devices, keep systems updated and protected, manage your email and files, and plan projects like new offices, network upgrades, and migrations. Monthly plans are priced per user, and projects are quoted separately.
WAYS WE CAN HELPEveryday IT.
Everyday IT.
One team to call.
Most of our clients are businesses with 5 to 100 people and no full-time IT staff, or one person doing IT on top of another job.
02
Security basics, done right
Updates, antivirus and endpoint protection, email filtering, multi-factor sign-in, and backups set up and checked.
03
Microsoft 365 or Google Workspace
Accounts, licenses, email, shared files, and new or departing employees managed for you.
04
Office networks and Wi-Fi
Internet, firewall, switches, and Wi-Fi planned and installed so the whole office stays connected.
05
New computers and onboarding
Laptops and desktops prepared, set up, and handed over, with an inventory of what you own.
06
Projects when you grow
Office moves, new locations, cameras, door access, and cloud migrations planned and quoted as defined projects.
PLAN YOUR WORKWhat your project
What your project
can include.
Monthly plans start at 5 users. Your agreement lists exactly what is included, and anything outside it is quoted before work starts.
- The users, devices, and systems covered
- Support hours, request channels, and response commitments
- Security tools, backups, and monitoring included
- A monthly price per user, and separate quotes for projects
GETTING STARTED
What happens next?
A useful first conversation starts with the location, systems, and help your organization needs.
Tell us what you need
Share your site, users, current equipment, and the issue or upgrade. Let us know about access requirements and any important dates.
Review the options
Discuss a support plan or project proposal with the tasks, equipment, licenses, fees, responsibilities, and work windows included.
Complete the work
Carry out the agreed tasks, check the functions in scope, and hand over administrator access, useful records, and remaining actions.
YOUR QUESTIONS, ANSWEREDBefore you
Before you
get started.
Have a different question?
Call (240) 503-1611 or send us a message. We reply by email or phone.
What size businesses do you work with?
Mostly businesses with 5 to 100 people. Our monthly plans start at 5 users, and larger teams get a plan sized to their users and locations.
How much does managed IT cost for a small business?
Our published plans start at $200 per user per month for 5 to 9 users, with a monthly minimum and a one-time onboarding fee. See the pricing page for each plan.
Do we need a monthly plan, or can we start with a project?
Either. Many businesses start with one project, like a network upgrade or a Microsoft 365 cleanup, and decide on ongoing support after.
We already have someone who handles IT. Can you help?
Yes. Co-managed IT adds our team alongside your person, with clear agreement on who handles what.
Do you come on site?
Most support is remote. On-site visits in Washington DC, Maryland, and Northern Virginia are arranged when the work needs it.
LET’S DISCUSS YOUR NEXT STEPTell us what
Tell us what
you need.
Tell us how many people you have, where you are located, the systems you use, and what is not working. We will suggest a plan or a first project.
Tell us about your business ↗