DCI TECH USA01
Tenant and account setup
Review domains, administrator access, subscriptions, user accounts, and the organization’s requirements.
Microsoft 365 administrationYour people.
Your people.
Your Microsoft 365.
Working together.
AccountsCollaborationAdministration
Microsoft 365 setup, administration, and user support for DMV organizations. Get help with accounts, email, collaboration, access settings, and the work included in your chosen plan.
THE SERVICE EXPLAINEDWhat this
What this
service covers.
Microsoft 365 services support the tenant, users, and selected applications in your agreement. We clarify subscription responsibilities and available capabilities before configuration, support, or migration work.
WAYS WE CAN HELPPractical help,
Practical help,
with a defined scope.
Microsoft 365 setup, administration, and user support for DMV organizations. Get help with accounts, email, collaboration, access settings, and the work included in your chosen plan.
02
Email administration
Help with agreed mailboxes, groups, mail routing, and supported user access concerns.
03
Teams and collaboration
Discuss the selected communication, file-sharing, and collaboration settings.
04
Permissions and identity
Review administrator roles, user permissions, sign-in options, and account ownership.
05
Staff changes
Coordinate authorized account setup, access changes, and departures.
06
Migration and adoption
Plan a separately defined transfer or user orientation when changing platforms or workflows.
PLAN YOUR WORKWhat your project
What your project
can include.
Your proposal identifies the systems, tasks, equipment, licenses, fees, access, and responsibilities included. Reviews, new installations, and recurring support can have different scopes.
- The tenant, users, and applications covered
- The agreed setup or administration tasks
- License, access, and account responsibilities
- Handover records and user guidance included
GETTING STARTED
What happens next?
A useful first conversation starts with the location, systems, and help your organization needs.
Tell us what you need
Share your site, users, current equipment, and the issue or upgrade. Let us know about access requirements and any important dates.
Review the options
Discuss a support plan or project proposal with the tasks, equipment, licenses, fees, responsibilities, and work windows included.
Complete the work
Carry out the agreed tasks, check the functions in scope, and hand over administrator access, useful records, and remaining actions.
YOUR QUESTIONS, ANSWEREDBefore you
Before you
get started.
Have a different question?
Call (240) 503-1611 or send us a message. We reply by email or phone.
Do you support an existing Microsoft 365 tenant?
Yes. Tell us the tenant, subscriptions, user count, and required tasks so we can confirm the work and access needed.
Do all Microsoft 365 plans include the same features?
No. The selected plan determines available features and licensing. We verify requirements against your subscriptions before implementation.
Can you help with both migration and ongoing administration?
Yes. The migration work and recurring administration are separately defined so you can see what each proposal includes.
Can we request a one-time project?
Yes. A defined review, installation, upgrade, or implementation can be discussed separately from ongoing support.
What information should we send first?
Send your organization, location, user or device count, affected systems, and the issue or outcome you need. Include important dates and site-access requirements.
LET’S DISCUSS YOUR NEXT STEPTell us what
Tell us what
you need.
Tell us your organization, site address, current systems, and the help you need. We will discuss the appropriate next step.
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