Backup and disaster recovery

A backup is only real when you have restored it.

We back up your cloud email and files, servers and laptops following the 3-2-1 rule, test restores every month and write down the steps to recover after a failure or an attack.

Cloud and on-siteMicrosoft 365, Google, servers
Tested restoresRecorded every month
Immutable copiesProtected from ransomware
Written recovery planWho does what

Where your data goes

Every system, and where its copies live.

Select a system to see how it is protected.

Microsoft 365Google WorkspaceFile server or NASLaptopsLine-of-business appsOff-site copyBackup plan

Email, OneDrive, SharePoint and Teams backed up to a separate cloud.

Illustrative example; the plan is written for your systems.

Challenges and solutions

How businesses lose data.

Select the situation that worries you.

Solutions rotate automatically. Select one to stop.

Outlook calendar on a screen

Our solution

Cloud-to-cloud backup.

Microsoft and Google keep deleted items only for a limited time.

  1. BackupEmail and files copied daily.
  2. RetentionKept as long as you need.
  3. RestoreSingle items or whole mailboxes.

ResultAnything deleted can come back.

Request a quote for this ↗

Services included: Microsoft 365 and Google Workspace.

In detail

The parts of a recovery plan.

What we write down with you before anything fails.

Technician working on rack equipment with tools
01

Recovery priorities

Which systems come back first, and in what order.

02

Recovery time and data loss targets

How long each system can be down, and how much recent work you can afford to lose.

03

Roles and contacts

Who decides, who restores and who talks to staff and clients.

04

Test results

Monthly restore tests recorded, with any problem fixed.

Scope

What backup and recovery includes.

The proposal lists the systems, retention and restore tests.

The proposal includes

  • Microsoft 365 or Google Workspace backup
  • Server and NAS backup
  • Laptop backup
  • Off-site, immutable copies
  • Daily monitoring of backup jobs
  • Monthly restore tests
  • Written recovery plan
  • Restores when you need them

Quoted separately

  • Backup storage beyond the agreed size
  • Rebuilding systems after hardware failure (quoted)
  • Recovery of systems not in the plan

Storage size and retention are set in the proposal, so costs are predictable.

Frequently asked questions

Answers for your organization.

Have another question?

Call or text DCI TECH USA, or email us. We reply with the information you need, in writing.

Email info@dcitech.us ↗
Email info@dcitech.us
What is the 3-2-1 backup rule?

Three copies of your data, on two different types of storage, with one copy off site. We add protection so the off-site copy cannot be deleted by ransomware.

How often are backups tested?

Every month we restore files or systems from the backup and record the result in your report.

How long are backups kept?

As long as your business needs: commonly 30 days to several years. Legal and industry rules, such as HIPAA, can require longer retention.

Can you back up our accounting or practice software?

Yes. We back up the database and files on the schedule the application needs, and test that they restore.

What is the difference between backup and disaster recovery?

Backup is the copy. Disaster recovery is the plan and tools to get your business running again from that copy.

Why DCI TECH USA

Backups you have seen work.

Internal hard drive for storage
Local copies for fast restores
3D illustration of cloud computing
Cloud data protected too
Screen with monitoring charts
Jobs checked every day

Tested monthly

Restore results in your report.

Protected copies

Immutable off-site storage.

Written plan

Priorities and roles agreed in advance.

Local help

On-site recovery support in the DMV.

Request a backup review

Tell us what systems you have and how they are backed up today.

Next step

Find out if your backups would really work.

Tell us what you back up today. We reply with a review plan and a written proposal.

Email info@dcitech.us